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Insurance, Private-Pay & Contract Billing TEAMS

Orders tracked from receipt to renewal.

Physician order tracking for therapy practices. Physician order receipt, expiration, and renewal tracking. Links to associated episodes of care. Automated renewal reminders.

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Feature walkthrough

Provider Order Tracking, product walkthrough

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Overview

Provider orders, the physician signature required for insurance, are a stage of the patient lifecycle, not a filing task. MyTherapyWizard assembles the packet, tracks send and receive, stores the signed document, and carries the record into audit bundles.

From the Provider Orders tab, the assigned user opens a patient's order and sees every available document listed by type: evaluations, POCs, session notes, quarterly summaries. Checkboxes select what to include. Export Packet generates a merged PDF server-side, streams it to the client for immediate download, and logs the packet metadata (document types + IDs, who exported, timestamp). The merged PDF is not persisted, only the metadata, which is enough to satisfy the audit trail for what was sent.

Recipients pre-populate from the patient's associated provider record, name, NPI, office, phone, fax, email, and admin accepts or enters different destination info. Send method (fax / email / mail / other), timestamp, and sent-to data all log. Received orders attach the signed PDF (stored at patients/{patient_id}/provider_orders/{uuid}.pdf) OR a link to an external signed document. ProviderSign integration hooks (signed_order_source, signed_order_external_url, ps_order_id) support externally signed orders with the same audit-bundle retrieval pattern.

See it in action

Product screens, workflow diagrams, and example outputs. Replace each slot with a real screenshot or illustration.

IMG 01 · HEROPrimary product shot
IMG 02Workflow detail
IMG 03Output example
IMG 04Data / chart view
IMG 05Mobile / tablet view
How it works

Under the hood.

The technical architecture, API integration points, and data model that make this feature work the way it does.

01

Packet assembly as merged server-side PDF.

Checkbox-selected documents from the patient's record merge into a single PDF. Streamed to the client for immediate download; not persisted in MyTherapyWizard. Packet metadata (document types + IDs, who exported, when) is what's stored, satisfies audit trail requirements.

02

providers + patient_providers join table.

Structured provider record: name, NPI, office_name, phone, fax, email, taxonomy_code, credentials (MD, DO, NP, PA), npi_validated boolean + timestamp. Many-to-many with patients via patient_providers, a patient may have multiple ordering providers.

03

Signed order stored at known S3 path.

patients/{patient_id}/provider_orders/{uuid}.pdf. External signed documents stored as URL reference. signed_order_source enum: internal | provider_sign. Audit bundle retrieval handles both source paths.

04

Overdue status with configurable workday threshold.

Sent orders without a received date past the configurable workday threshold surface as Overdue in the Needs Action tab. Pending / Sent / Received / Overdue chip transitions drive the worklist automatically.

Why it matters

01

Send, track, receive, one tab.

No separate fax log, no order-tracking spreadsheet, no 'did we send that?' moments. Status is visible per patient, per order, in one view.

02

Audit-ready by construction.

Signed orders attach to the patient at a known S3 path. Audit bundles retrieve them automatically. Nothing to assemble at audit time.

03

Flexible permissioning.

Provider Order permission is per-user, not Admin-only. Multiple users can be assigned; their view filters to their assigned patients.

See provider order tracking inside MyTherapyWizard.

Book a 30-minute walkthrough with our clinical team. We will show the exact workflow for your discipline and caseload.